Please select the appropriate support article below, or use the main menu above to navigate to the support article required.
To download our entire support document in PDF format, please click here.
Detailed overview of the GPX Stream system and all it's components
Step by steps instructions on mounting, wiring, and configuring your GPX Stream system.
Core TV Overview
Description of the Core TV app and service
Core TV - Getting started
Step-by-step guide for using Core TV for the first time
Core TV - Logging in
Instructions and tips for logging in to Core TV when encountering errors, failed, or expired logins.
International Use - APN Settings
Instructions for configuring your APN for using your device outside of North America
Overview of advanced support articles
Generating a new authorization code
This article will go through the required steps to disconnect your 7GX encoder from GPX Stream servers and reconnect it. This may be required if your device loses connection to our servers and is unable to reconnect automatically, or if the credentials expire after multiple months of a system being offline.
Performing a firmware reset
In very rare cases, your device may become unresponsive, with a blue light being present in the back of the device, but a blank LCD screen. Performing a firmware reset may restore functionality if there are no hardware issues with the device.